![]() This will invalidate any previous backup code. ![]() If you lose your code but still have access to your account, you can generate a new backup code from your two-step authentication settings at any time.This code is only displayed once, so be sure to write it down and store it somewhere safe. At the end of the two-step authentication setup process, Stripe will display a backup code.It is very important to keep this secure-possession of your password and backup code results in full access to your account. Your backup code can be used to disable two-step authentication on your account in case you lose all your devices used for the second authentication step. If you lose your code but still have account access, you can generate a new one from your authentication settings, which invalidates the previous code. The code is only displayed once during setup, so be sure to write it down and it should be stored securely in a safe location. Don’t worry, you still have the option to use text or mobile app two-step verification on devices and platforms that don’t support U2F or WebAuthn, or if you don't have your security key available.A backup code for two-step authentication can be used to disable the feature on your account if you lose your devices used for the second authentication step. You can’t use a security key to log in to the desktop or mobile apps at this time. This step ensures that you have a backup method, in case a device doesn't support your security key.ĭropbox only supports using a security key when signing in to using the Chrome or Firefox web browsers. It can also be used with other WebAuthn or U2F enabled services, such as Google apps.Ĭurrently, security keys are only supported on select devices and browsers, so you must first set up two-step verification for your Dropbox account and select to receive codes via SMS messages or a mobile app. Once you have a security key, it can be enabled for both your personal and work Dropbox accounts. Insert your security key into a USB port, then click Begin setup.If you do not see this section, follow the "Enable two-step verification" instructions above before proceeding. Under Two-step verification, click Add next to Security keys.How to set up a security key for your Dropbox account Most importantly, security keys use authenticated communication to defend against phishing attacks. Unlike SMS or mobile app verification, a security key doesn’t require a separate battery or network connection. 'Web Authentication (WebAuthn)', also known as 'FIDO2’.A security key is a small USB, Bluetooth, or Near Field Communication (NFC) device that follows one of the open standards: You can use a security key for two-step verification, rather than a 6-digit security code. How to use a security key for two-step verification Enter one of your emergency backup codes.Under Two-step verification, click Show next to Recovery codes.Each eight-digit code can be used once to access your Dropbox account in case of emergency. When enabling two-step verification, you'll receive ten backup codes. How to use a backup code for two-step verification Enter the phone number of your backup device.Under Two-step verification, click Add next to Backup method. ![]() Click your avatar (profile picture or initials) in the upper-right corner.If you ever lose your primary phone, or can't use your authenticator app, you can send a security code to your backup phone number instead. How to add a backup method for two-step verificationĪfter enabling two-step verification, consider adding a backup phone that can receive text messages as well. You'll be prompted to enter your password to continue.Click the avatar (profile picture or initials) in the upper-right corner.How to change your two-step verification phone number ![]()
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